Right now you can pick up your ski pass at the California Base Lodge, Gondola and Stagecoach Lodge. Early morning is not a great time because of the lines of people wishing to grab their passes and get on the hill. Best option is to pick up your pass in the afternoon or after the rush in the morning. Heavenly's Guest Services will have you sign the waiver paperwork and take your picture (if your picture is not already on file from a previous pass) and then they will issue you your new pass.